Read below for answers to common
questions. If you have a question
that is not covered here, feel
free to contact us.
Do I need a referral
to see an orthotist?
Yes, we would like to see what
the physician has requested for
you. However, a referral is not
necessary for sports medicine soft
goods such as ankle braces and
knee sleeves or custom fitted foot
Do I need an appointment
to see an orthotist?
we see patients by appointment only.
MSO would be happy to refer you to one of the many
physicians with whom we work if further evaluation
What is an Orthotist/ATC?
Orthotist is a licensed health care clinician who serves
to improve and enhance the lives of individuals with
disabilities by enabling them to resume productive
lives following serious illness, injury, or trauma. Orthotist’s
achieve this by evaluating the body’s neurological,
neuromuscular, muscular, and skeletal systems and the
demands that are placed on them with daily activities. The
Orthotist will then design and hand fabricate the appropriate
devices to assist the individual patient and their
MSO we successfully work with many types of patients
who have a variety of medical needs, such as orthopedics,
neurological, pediatric, and geriatric.
What should I bring
to my first appointment?
Patients may want to
bring athletic shoes and or 1 pair of casual
shoes that he/she plans to wear
their orthotics in to the initial appointment
for evaluation. Please
come prepared with all necessary paperwork
completed. Paperwork can
be downloaded from www.multisportorthotics.com,
or faxed/emailed to you by our patient care
representative. If you have
a prescription or any notes from you physician,
you may bring them as well.
my insurance cover your services?
Sport Orthotics accepts Medicare and some other
a service to our patient with PPOs, POSs, and
Indemnity plans, we will verify coverage for
durable medical equipment. An
office staff member will call you back to explain
your coverage. We do not accept
any HMOs. MSO does not
bill directly for any product under $500. Instead,
you will be issued a bill to submit to your
insurance company. This
process saves time and money and the savings
are passed on to you via a lower rate for custom
molded orthotics. Payment
for services under $500 is rendered at the
How long are my
orthotics expected to last? Do the orthotics fit in more than 1 pair of shoes?
utilizes various material per individual, therefore
the clinician will discuss wear and care at
your evaluation and fitting appointments.